Welcome to Auckland One Rail – Mystery Traveller

Step 1 – Register as a User – Completed

Step 2 – App User Guide

The following user guide has been created. The user guide provides a step-by-step guide on how to ‘Report a CEx Issue’ and how to complete a ‘Station’ and ‘On-board’ inspections. 
CEx Assessment App-User Guide V1 

Auckland One Rail Reporting App Link

The Reporting App can be accessed by clicking on the following link: AOR Reporting App Link

Your feedback provides Auckland One Rail with insights and qualitative data that ultimately helps us to improve the customer experience for rail users. We value your feedback and thank you for your time and support in completing these inspections.