Auckland One Rail to begin operations on Auckland Rail Franchise Contract

Auckland One Rail is pleased to have commenced operations of the Auckland Passenger Rail network.

Auckland One Rail brings its world-class rail capabilities to Auckland and is now responsible for passenger train operations across the Auckland rail network, including the provision of drivers and other train staff, development of timetables, station operations and maintenance, safety and security, and customer facing activities, in an initial eight-year contract.

The new franchise owner is a joint venture between two global leaders in public transport: CIMIC Group’s UGL and ComfortDelGro Transit (CDGT). UGL and CDGT are collectively responsible for more than 640 million metro rail passenger journeys and 285 stations across rail networks in Singapore and Australia.

Auckland One Rail CEO Paul D’Alessio said: “This is an incredibly exciting new partnership between ourselves and Auckland Transport and marks the start of new era for passenger rail in Auckland. I am very much looking forward to working with this talented team to deliver further improvements for customers, ensuring they have a reliable, safe, world-class experience, when travelling with us. We look forward to welcoming you on board”.

The Franchise includes introducing new services for Aucklanders through the City Rail Link (CRL) which is planned for completion in 2024.  Enhanced service levels and efficiencies through this new city centre section of line will transform the city’s rail experience and patronage levels. 

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