K Road customers

Auckland One Rail’s record-breaking week

Auckland’s City Rail Link (CRL) is now open and for the team at Auckland One Rail, it’s meant a record-breaking week as the city rushed to use the improved metro rail network. In the first seven days of the CRL opening, more than 528,000 train boardings were recorded – beating

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All Aboard: Auckland celebrates the arrival of the City Rail Link

Aucklanders came out in huge numbers on Sunday, 13 September to the opening of the City Rail Link (CRL), the largest ever transport infrastructure project undertaken in New Zealand. The new 3.45km cross-city underground, along with two new stations – Te Waihorotiu and Karanga-a-Hape – and two transformed stations –

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Auckland One Rail partners with Hidden Disabilities Sunflower

At Auckland One Rail, we want to make rail journeys more accessible for our customers. We’ve partnered with Hidden Disabilities Sunflower – Australia & New Zealand, a globally recognised organisation which supports people with invisible disabilities and encourages supportive, accessible, and inclusive environments. All our Customer Service staff and Train

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New City Rail Link stations opened for First Look events

Auckland One Rail staff welcomed over 40,000 visitors into the City Rail Link stations over three weekends in August for Auckland Transport’s First Look events. This was a chance for visitors to celebrate the new stations and build excitement ahead of passenger services beginning on Sunday, 13 September. From live

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Staff awards honour outstanding contributions

Last week, the management of Auckland One Rail came together at the Quarterly Leadership Forum to celebrate success and recognise the outstanding contributions of our people across the business. We recognised our people through eight staff awards across five categories, reflecting the diversity of roles and talents among our 800+

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City Rail Link to open on Sunday 13 September

Auckland One Rail is preparing for the biggest change to the city’s rail network in generations, with the announcement this morning by Transport Minister Chris Bishop and Auckland Mayor Wayne Brown, that passenger services through the City Rail Link will begin on Sunday 13 September. Auckland One Rail CEO, Martin

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City Rail Link large-scale emergency evacuation tests

As we move closer to City Rail Link opening, we’ve started putting our teams through their paces with “proxy” passengers carrying out large-scale emergency evacuation tests at Waitematā, Te Waihorotiu, Karanga‑a‑Hape and Maungawhau stations. Small week-day tests and larger Saturday tests are under way in the stations and tunnels to

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AOR Employee Awards

The first Quarterly Leadership Forum of the year was held at the Maritime Room on Wednesday, 29 April. The forum is an opportunity for the executive leadership team to present on the latest developments and initiatives in their area, with representatives from Auckland Transport joining us. The highlight of every

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