Accessibility – Accessible for all
Auckland One Rail is a member of the Public Transport Accessibility Group (PTAG), and together with Auckland Transport and other PTAG members, strive to make public transport a positive experience for all our users.
Auckland Transport has provided some useful accessibility travel information for rail users on their website.
Visit AT Accessibility Travel website
AT Rail Network Closures
KiwiRail and Auckland Transport are upgrading the Auckland rail network. During these upgrades, please visit the AT website for Planned Rail Closures and rail bus replacement timetables.
Visit AT Planned Rail Closures website
KiwiRail Rail Network Rebuild
The Rail Network Rebuild is an upgrade of the Auckland rail network one section at a time, to bring you more frequent services and faster journeys.
Auckland’s rail network is being rebuilt one stage at a time. In Stage 2, 5 stations on the Eastern Line will be closed between March 2023 and January 2024. For more information, please visit the Rail Network Rebuild website below.
Visit AT Rail Network Rebuild website
Conditions of Carriage
Our Conditions of Carriage specify our responsibilities, as well as those of our customers, in relation to travelling on the Auckland Metro rail network.
These are available AOR-Conditions of Carriage
