Our lost property office is situated in
the former AT Ticket Booth adjacent to the Takutai Square Gateline on Level B1 of Britomart Train Station. We are open from Monday to Friday 9am to 5pm and closed on weekends and public holidays.
If you have lost any property on our train services or stations, please fill in the form below. We will make every effort to recover your property from train services so that it can be returned to you as soon as possible.
If you are unable to complete the form below, or your query is an emergency, please phone us on 09 969 7754 – choose option 1 for lost property.