AOR Conditions of Carriage
For information about Auckland’s Metro Rail operations including Journey Planner, AT Hop info, timetables, and service announcements, please visit the Auckland Transport website.
Accessibility – Accessible for all
Auckland One Rail works alongside Auckland Transport (AT) to make rail travel more accessible for all customers. We actively engage with AT’s Public Transport Accessibility Group (PTAG) to make rail travel in Auckland a positive experience for all our users.
Visit AT’s Accessible Travel page for useful accessibility travel information for rail users.
Rail Network Closures
KiwiRail and Auckland Transport are upgrading the Auckland rail network. During these upgrades, please visit the AT website for Planned Rail Closures and rail bus replacement timetables
A significant amount of work has already been completed. The rebuild replaces old foundations under tracks and upgrades drainage, allowing more reliable train journeys and helps prepare the network for City Rail Link.
See here for planned rail closures and rail bus replacement timetables.
Download the AT Mobile app to your phone and check your journey in advance for updates on any planned or unplanned disruptions.
For further details you can also see Train Line Status.
KiwiRail Rail Network Rebuild
KiwiRail’s Rail Network Rebuild (RNR) is an upgrade of the Auckland rail network one section at a time, to bring you more frequent services and faster journeys.
A significant amount of work has been completed and the Rail Network Rebuild is now entering its final stages. The rebuild replaces old foundations under tracks and upgrades drainage, allowing more reliable train journeys and helps prepare the network for City Rail Link.
For more information visit: https://at.govt.nz/bus-train-ferry/train-services/rail-network-rebuild/
Or: https://www.kiwirail.co.nz/our-network/our-regions/amp/rail-network-rebuild/