Our Commitment to Auckland

Auckland is one of the fastest growing cities in Australasia and is now home to almost 1.7 million people. The size and scale of Auckland’s growth has seen unprecedented demand for public transport, with patronage in the five years to 2017 increasing at triple the rate of population growth.

Auckland One Rail comprises global leaders in public transport, with demonstrated capability to partner with governments and public transport authorities to transform networks and achieve broader transport strategies. We are well-placed to partner long-term with Auckland Transport (AT) to bring world class rail to Auckland.

Our approach to delivering world class rail is founded on five key pillars.


A genuine and close working partnership

We will collaboratively deliver Auckland Transport’s vision for public transport

Customer First

Operational Excellence

We will create exceptional customer experiences by placing customers first in everything we do

Operational Excellence

A step change in operational performance

We will collaboratively deliver Auckland Transport’s vision for public transport


Creating a network that supports and facilitates growth

Together we will create a public transport network that supports and facilitates Auckland’s future growth


Creating a sustainable legacy and social value

We will maximise social, economic and environmental benefits and create a legacy for Auckland

These commitments are enabled through our delivery strategies, which provide the foundation for our solution.
Meanwhile, our 'One Safety' Culture and Framework is a visible and integral part of the way we do business each day.

Our Delivery Strategies